Recent Posts

Do you have Mold under your Home

5/15/2017 (Permalink)

Mold Remediation Do you have Mold under your Home When you take a peek under your house and discover mold growth, its time to take action and Call SERVPRO of Kempsville/Military Circle 757-479-4447

Mold Damage in the Hampton Roads are can spread through a home in as little as 48 hours. 

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to it natural or baseline level. Some restoration business advertise "mold removal"and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors. 
  • Mold spores are microscopic and float along in the air and may enter your home through window, doors or AC/Heating systems or even hitch a ride indoors on your clothing or a pet. 
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return. 
  • Mold often produces a strong, musty odor and can lead you to possible mold problem area. 
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.


If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation. 



Fire, Smoke and Soot Restoration

5/15/2017 (Permalink)

Fire Damage Fire, Smoke and Soot Restoration It is so easy to forget you have a pot on the stove cooking and soon find your kitchen engulfed in flames.

SERVPRO of Kempsville/Military Circle Smoke and Soot Cleanup

Fire Damage and Smoke Damage

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Virginia Beach home. 

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action. 

Smoke and Soot Facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure. 
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor. 
  • The type of smoke may greatly affect the restoration process. 

Different Types of Smoke

There are two different types of smoke-wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Kempsville/MilitaryCircle will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting.  Here is some additional information:

Wet Smoke - Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean. 

Dry Smoke - Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises. 

Protein Fire Residue _ Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.  

Have Question about fire, Smoke, or Soot Damage? 

Call us Today 757-479-4447

It is important to use an IICRC Certified Company

5/15/2017 (Permalink)

General It is important to use an IICRC Certified Company The SERVPRO Water Restoration Technician will get your home dry again.

It it extremely important to use an IICRC Certified company to perform water restoration.  

An IICRC (Institute of Inspection Cleaning and Restoration Certification) Restoration Company has specialty trained technicians who are educated in water restoration. Our water restoration trained technicians are on call 24 hours a day, 7 days a week because water damage never happens at a convenient time.

The damage water can do to a home is often underestimated and what was just some water on the floor can escalate into secondary damage like mold and wood damage. The source of the water can hold unseen dangers and put your family at risk.

Once our water restoration technician arrives at your home, they will begin the drying process to prevent secondary damage that comes from water sitting around for extended periods of time. Our technicians will remove all wet and un-salvageable items from your home. Organic material such as drywall and carpet padding will hold moisture and foster the growth of mold.

Your home will be dried using a combination of dehumidifiers and air movers which assist the dehumidifiers to work efficiently. The quicker your home is dried out, the quicker you and your family can return to your routine.  

 damage a property suffers during water damage.  

You have water in your home, what is next?

3/14/2017 (Permalink)

Water Damage  You have water in your home, what is next? Our Support Team, here to help you through your this water damage today.

SERVPRO of Kempsville/Military Circle is a 24 Hour Emergency Water Damage Restoration Company to your rescue. 24/7/365, here when you need us. We Service both Norfolk and Virginia Beach and Newport News with our other office that is located in Newport News.

SERVPRO of Kempsville/Military Circle is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help Call Today – 757-479-4447

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Kempsville/Military Circle has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Kempsville/Military Circle

SERVPRO of Kempsville/Military Circle specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training.