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Fire, Smoke, and Soot Restoration

2/13/2018 (Permalink)

SERVPRO of Kempsville/Military Circle Smoke and Soot Cleanup

Fire Damage and Smoke Damage

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Kempsville/Military Circle will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today -757-479-4447

Residential Services

2/6/2018 (Permalink)

You have so much invested in your home... Choose SERVPRO of Kempsville/Military Circle to protect your most valuable assets.

You invest your time, energy, and hard earned resources to maintain, protect and increase the value of your home. 

You need work done on your home? You should expect the very best at a fair price. SERVPRO of Kempsville/Military Circle are committed to providing fire and water cleanup and restoration services, as well as top-quality professional cleaning services for your entire home.  

What we can do for you?

Fire, Smoke, and Soot Cleanup and Restoration: Pretesting helps SERVPRO of Kempsville/Military Circle determine what type of fire has taken place. Knowing the types of smoke and their behavior patterns are vital to proper restoration. 

Water Removal and Dehumidification: SERVPRO of Kempsville/Military Circle can identify the source and type of water, which determines the proper course of action. Drying equipment controls temperature and humidity, minimizing secondary damage. 

Crime Scene, Biohazard and Vandalism Cleanup: SERVPRO of Kempsville/Military Circle are trained to safely and effectively clean bio-hazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations.  

Mold Mitigation and Remediation: SERVPRO of Kempsville/Military Circle work to control and remove mold contaminants while protecting the health and safety of building occupants.

Air Duct and HVAC Cleaning: SERVPRO of Kempsville/Military Circle can inspect your HVAC system and ductwork. Cleaning services can be provided to help restore peak energy efficiency, eliminate offensive odors and improve indoor air quality. 

Carpet and Hard Floor Cleaning and Care: SERVPRO of Kempsville/Military Circle use the latest IICRC training as we as state-to-the-art equipment to remove entrapped soils from deep within your carpets pile and backings. 

Stain Removal, Stain Resistance Applications: Using IICRC standards for carpets as a guide, SERVPRO of Kempsville/Military Circle will show you what cleaning options would be best for your carpets level of soiling and explain the benefits of soil protection. 

Odor Identifications and Deodorization: SERVPRO of Kempsville/Military Circle will find the source of the odor and determine the best methods to neutralize and eliminate the odor form your home. 

Give us a call at 757-479-4447 to help you with your residential services! 

Restore Your Carpet Back With These Tips!

1/29/2018 (Permalink)

Vacuum often
To protect your carpet, vacuum entrance areas and high-traffic areas twice a week and the rest of the carpeting at least weekly. Oily soils attract oily soils, and frequent vacuuming will reduce soil buildup.

Start with a clean bag or filter
A dirty bag, dirt cup or filter can cut a vacuum’s suction power in half. The main reason bagless vacuums stop working is that the filters aren’t changed often enough. Replace or wash (if possible) the filters on bagless vacuums every three months. Replace vacuum bags when they’re three-quarters full.

Vacuum at the right speed
Vacuum slowly enough to get out as much dirt as possible. Make one quick pass over low-traffic areas and two slow passes over high-traffic areas. Two slow passes removes ground-in dirt more effectively than several fast passes.

Use walk-off mats
Use walk-off mats inside and out to keep dirt off the carpeting. Coarse-textured mats outside your doors remove soil and will make a how to clean carpet project easier. Water-absorbent mats inside prevent wet shoes on the carpeting.

Here at SERVPRO of Kempsville/Military Circle we offer four different cleaning services depending on the soil level. Give us a call for any answers you would like to know at 757-479-4447, available 24/7!

Water Damage Should Be Cleaned Up By Professionals

1/23/2018 (Permalink)

When water damage threatens your home you need to act fast. Pools of water can hide in your home in hidden areas. Some common places for water damage to occur include:

  • ceilings
  • walls
  • floors
  • atticks
  • roofs

If by chance you find water damage here are a few steps you can follow:

  1. If you can, locate the problem area
  2. Take any necessary steps to prevent any further damage. You may need to soak up standing water on the floor with towels, unplug leaky appliances, or shut off your homes water supply
  3. Call SERVPRO of Kempsville/Military Circle at 757-479-4447

There is always the right way of calling SERVPRO of Kempsville/Military Circle, we are the professionals that can help 24/7. We make it seem "Like it never even happened."

Smoke Damage Can Occur After Any Fire

1/16/2018 (Permalink)

Smoke damage is physical damage that is caused from the smoke created by a fire, but not the fire itself. More damage is caused by smoke than by the actual flames. Quick action is the only way to minimize the destruction. Within hours after a fire all surfaces begin to suffer from fire and smoke damage. 

  • Wooden furniture may require refinishing 
  • Metal begins to rust, pit, and corrode
  • Painted walls begin turning yellow
  • Clothing can become permanently stained
  • Flooring may require refinishing or replacement

It left untreated, within weeks the restoration process will take longer and cost more.

The structure may continue decorating if not property restored by professionals. 

Professionals like SERVPRO of Kempsville/Military Circle being only a call away at 757-479-4447. Were here to make it seem "Like it never even happened." 

Frozen Pipes Can Lead Pipes To Burst

1/9/2018 (Permalink)

Busted pipes is an enormous inconvenience and hazard. There are a number of potential reasons why pipes inside a home can experience too much stress, and burst. This time of year, the main reason why is due to extreme cold temperatures. 

But Why? Cold water can cause serious issues when is affects the water supply pipes. Ice has more volume than water so when water freezes inside a pipe, it expands and increases pressure in the pipe. The building pressure needs to escape so it literally burst right out of the pipe. 

How can I prevent frozen pipes?

Keep garage doors closed, especially if they are water supply lines in the garage. 

Open kitchen and cabinet doors to allow warmer air to circulate around the plumbing.

Let the cold water drip from a faucet served by exposed pipes. Running water through the pipe even a trickle, helps prevent pipes from freezing.

Keep the thermostat to the same temperature during day and night. 

If you plan to be away during the cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

For the long term, add insulation to attics, basements, and crawl spaces. Insulation will maintain higher temperatures in those areas. 

But, if those pipes due decide to burst and cause water damage, you can always call SERVPRO of Kempsville/Military Circle at 757-479-4447. We will gladly help, and make it seem "Like it never even happened." 

Do you have Mold under your Home

5/15/2017 (Permalink)

Mold Remediation Do you have Mold under your Home When you take a peek under your house and discover mold growth, its time to take action and Call SERVPRO of Kempsville/Military Circle 757-479-4447

Mold Damage in the Hampton Roads are can spread through a home in as little as 48 hours. 

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to it natural or baseline level. Some restoration business advertise "mold removal"and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors. 
  • Mold spores are microscopic and float along in the air and may enter your home through window, doors or AC/Heating systems or even hitch a ride indoors on your clothing or a pet. 
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return. 
  • Mold often produces a strong, musty odor and can lead you to possible mold problem area. 
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

 

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation. 

 

 

Fire, Smoke and Soot Restoration

5/15/2017 (Permalink)

Fire Damage Fire, Smoke and Soot Restoration It is so easy to forget you have a pot on the stove cooking and soon find your kitchen engulfed in flames.

SERVPRO of Kempsville/Military Circle Smoke and Soot Cleanup

Fire Damage and Smoke Damage

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Virginia Beach home. 

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action. 

Smoke and Soot Facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure. 
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor. 
  • The type of smoke may greatly affect the restoration process. 

Different Types of Smoke

There are two different types of smoke-wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Kempsville/MilitaryCircle will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting.  Here is some additional information:

Wet Smoke - Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean. 

Dry Smoke - Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises. 

Protein Fire Residue _ Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.  

Have Question about fire, Smoke, or Soot Damage? 

Call us Today 757-479-4447

It is important to use an IICRC Certified Company

5/15/2017 (Permalink)

General It is important to use an IICRC Certified Company The SERVPRO Water Restoration Technician will get your home dry again.

It it extremely important to use an IICRC Certified company to perform water restoration.  

An IICRC (Institute of Inspection Cleaning and Restoration Certification) Restoration Company has specialty trained technicians who are educated in water restoration. Our water restoration trained technicians are on call 24 hours a day, 7 days a week because water damage never happens at a convenient time.

The damage water can do to a home is often underestimated and what was just some water on the floor can escalate into secondary damage like mold and wood damage. The source of the water can hold unseen dangers and put your family at risk.

Once our water restoration technician arrives at your home, they will begin the drying process to prevent secondary damage that comes from water sitting around for extended periods of time. Our technicians will remove all wet and un-salvageable items from your home. Organic material such as drywall and carpet padding will hold moisture and foster the growth of mold.

Your home will be dried using a combination of dehumidifiers and air movers which assist the dehumidifiers to work efficiently. The quicker your home is dried out, the quicker you and your family can return to your routine.  

 damage a property suffers during water damage.  

You have water in your home, what is next?

3/14/2017 (Permalink)

Water Damage  You have water in your home, what is next? Our Support Team, here to help you through your this water damage today.

SERVPRO of Kempsville/Military Circle is a 24 Hour Emergency Water Damage Restoration Company to your rescue. 24/7/365, here when you need us. We Service both Norfolk and Virginia Beach and Newport News with our other office that is located in Newport News.

SERVPRO of Kempsville/Military Circle is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help Call Today – 757-479-4447

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Kempsville/Military Circle has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Kempsville/Military Circle

SERVPRO of Kempsville/Military Circle specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training.