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Fire & Water - Cleanup & Restoration

What Steps Should I Take After A Sewage Notice?

11/22/2021 (Permalink)

Sewage Backup Give us a call at 757-479-4447

Sewage backups and black water intrusions are more than nasty, smelly deposits. These damages also introduce harmful microorganisms into a structure. SERVPRO of Kempsville/Military Circle removes the sewage, contaminants, and moisture, disinfecting as we clean. SERVPRO of Kempsville/Military Circle helps ensure the structure is properly cleaned, disinfected, and deodorized. 

But what steps do you take once the backup starts?

If you have a sewer backup, you need to act quickly. For slow drains, do not use liquid drain cleaners. These products may not clear the drain, especially if a physical blockage comes from a damaged drain line or tree roots. Additionally, the chemical drain treatment could cause further damage to the pipes.

For severe backups that send waste into your home, you need to shut off any water going into the drains. Also, turn off electricity if the wastewater gets near electrical outlets. Turning off the electricity to your home is always the safest choice, but if you know the correct breaker or fuse to turn off, you can shut off power to the flooded parts of your house only.

You cannot use the sinks, tubs, toilets, showers or water appliances in your home. Each time you use these, the excess water must flow away from your home through the drainage system. If you have not gotten your plumbing fixed, the water will back up into your home. 

Our technicians are trained to safely and effectively clean up biohazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations.

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