What our Customers say...


Both workers were very professional and did a great job!  

Strong Communications on a minute to minute basis Fast Response from the initial phone call Really impressed with the discipline n structure of the ready labor work force

We had an overall positive experience with this team- professional and responsive all around. Thank you!

Kevin Hurley was great to work with. He provided his cell phone number and usually responded back to me within same day

Very efficient and professional; I'd recommend them to all my friends

Guys were great and curious and very professional!

Keep up the great work,

Thank you! Great Work

They were all great. The gentlemen that came were professional and courteous and explained the process in detail.

Great, very thorough job! Thank you!

Good Job, Thank You

Great service. Thank you

Everything was great! Glad I called you!

Huge shout out to Tracy, JJ and Sam for taking such good care of us. Really impressed with how quickly the whole process began

Excellent service 

The water was completely gone after they came to help! 

After a bad storm, they were able to clean up the mess fast! 

Great customer service. Very thorough and care about the end results. It times of need, no one better to count on!

Courtney and her team were very helpful

Thanks to you and your team, the underside of my house is back to looking like it used to look. I appreciate your help and the great work your team provided. Thanks again and you can look forward to me giving others advice to use SERVPRO of Kempsville. Thanks, Bruce. 

Such an awesome job, cleaned up my water damage super fast! I recommended them to one of my friends who also had water damage. Never will I ever call any other company!  

SERVPRO goes out of there way to meet the needs of the client that is in need of service in the community. As a Claims Adjuster I know first hand how important customer service plays a role and meet all expectations of what it takes to get job done.

Renee is so pleasant when she visits our State Farm office. She also is very personable and informative with our mutual customers. We look forward to her monthly visit to learn what's new with SERVPRO.

Amazing knowledgeable staff!!! They will take all the worry away!

A+ good services!!

Renee is the consummate professional. She is always available to help or assist us and our clients when they're help is needed the most. She is delightful to work with, and she consistently follows up to make sure everything is done and done correctly. Fantastic!!!!

Renee has a very sweet spirit and is very kind. I feel confident she would take care of my needs

Ryan has amazing customer service skills. I was extremely satisfied with my service I received. I will never use another company. They were there for me when no other company could come! Thank you so much!!

I am extremely satisfied with the work that was done, will recommend! 

Gave information flow on a regular basis, and let me know when everything was going to be done. Great Job, will recommend in the future.  

Kevin is awesome, thank you!

Meets all expectations of what it takes to get a job done, thank you.

Constantly follows up to make sure everything is done correctly, Fantastic! Thank you

Appreciated the quick response on the weekend and the constant flow of communication. 

I was extremely impressed by their work ethic, the equipment used, and the final outcome. There is no way I could have found a better team ANYWHERE!! Hopefully this will never happen again, but if it did, I wouldn't hesitate to call them again.