Recent Posts

Let Us Help Clean Up

11/24/2021 (Permalink)

Helping put up cabinets Give us a call at 757-479-4447

Working on reconstruction, or remodeling your business? Well here at SERVPRO of Kempsville/Military Circle we can help you finish the project! You want your business to look its best when it's go time, and we are here to help. SERVPRO of Kempsville provides cleaning services to give your business that extra touch. We help with carpet, resilient non-resilient floor prep and finish, ceiling, walls, and cleaning, deodorization, air duct cleaning, debris removal, and window cleaning. We help you prepare for interior designing. There is so much to worry about when opening a business. Have us help you! Give SERVPRO of Kempsville/Military Circle a call at 757-479-4447 if you have any questions about our services. We will have your business look beautiful and ready for opening!  We also work 24/7, and 365 days a year. Give us a call for any questions you may have  

Clean Those Dryers!!

11/24/2021 (Permalink)

Dryer Fire Give us a call at 757-479-4447

Many common ways a fire is started is because people forget to change out the lint traps before putting a new load to dry. Every year, firefighters across the country respond to around 13,820 home fires caused by clothes dryers, according to the National Fire Protection Association. Dryer fires are responsible for seven deaths, 344 civilian injuries, and $233 million in property damage annually. Here are 4 tips to prevent a house fire due to lint. 

  1. Clean out lint traps: Clean it out every single load, this helps prevent fire and helps your laundry dry faster.
  2. Replace accordion style ducts: Generally, dryers are equipped with a 4-inch vent in the back, which homeowners or installers connect to the exterior vent with a duct. But not all ducts will do. If you see a plastic or foil accordion-style duct connecting your appliance to the vent, it’s a good idea to replace it. These are risky because they can sag, allowing lint to build up at low points and trapping lint in their ridges
  3. Clean the dryer duct annually: If you notice that your dryer takes longer to dry laundry than it used to, that’s a clue that there may be a blockage in the dryer vent system
  4. Handle chemical stains with care: Clothes stained with gas, cooking oil, cleaning agents, or other flammable chemicals or substances need special care. The Consumer Product Safety Commission recommends washing such stained clothing more than once to minimize volatile chemicals, then hanging to dry

Here at SERVPRO Kempsville/Military Circle we can help get things back to normal with any fire that happens. Give us a call at 757-479-4447 and we will be glad to help.

Office Fire Plan

11/24/2021 (Permalink)

Office Escape Plan Give us a call at 757-479-4447

Have you ever thought what would happen if a fire were to happen? What stairwell will you use? What emergency exit will you go to? Do you know where to meet the others so you know everyone is out? Having a fire escape plan before the fire can help keep everything organized when the fire does occur. You should also practice a fire escape plan at least twice a year so every employee knows exactly what to do. Here are a few steps to do when trying to figure out your plan.

  1. Visualize multiple situations that might occur: Ask yourself. Where might the fire occur? How and where would they start? What if this happens? Make sure you are always prepared for every situation that may occur. 
  2. Establish roles and responsibilities: When a fire emerges and your business must evacuate, employees will look to their leaders for reassurance and guidance. Create a clear chain of command with backups that states who has the authority to order an evacuation. Knowing who to go to helps ensure no one is stuck inside 
  3. Plan and map routes: Once your people are out of the building, where do they go?Designate an assembly area for employees to gather. Someone should be at the assembly area collecting a head count and providing updates.
  4. Know your tools and inspect them: always test fire alarms, emergency lighting, fire doors, and escape ladders. Also make sure every employee knows where the fire extinguisher is.
  5. Rehearse fire evacuation: Having your employees know what to do during a fire helps the process go smoothly so there's not so much chaos when the fire does occur. 

Here at SERVPRO of Kempsville/Military Circle we are ready to help with any damage that may occur due to a fire. Give us a call at 757-479-4447! 

When Your Business Needs Flood Insurance

11/24/2021 (Permalink)

Flood Insurance Give us a call at 757-479-4447

Whether you are a tenant or a building owner, a flood can devastate your business. You can reduce your risk of losing your business due to flooding with a flood insurance policy. Commercial flood insurance can help protect your business floor, walls, ceilings, equipment, fixtures, furniture, and inventory. Floods are one of the most common and expensive natural disasters and can affect every region and state. Floods can happen anywhere. Over 20 percent of flood claims come from properties outside high-risk flood zones. Flood insurance may benefit your business regardless of whether there is a declaration of disaster. Storms are not the sole cause of flooding. Floods can be triggered by a broken dam or levee, a new building development that changes the flow of water in your area. 

Flooding can happen at any time and anywhere. Commercial flood insurance coverage can help protect your business and mitigate financial loss in the event of a flood. If you experience any type of flood damage SERVPRO of Kempsville/Military Circle is always ready to help. You can give us a call at 757-479-4447! 

With any leak it's the water you don't see that causes the most damage

11/24/2021 (Permalink)

Water You Cant See Give us a call at 757-479-4447

Any water damage in your facility is bad. 

There is no such thing as a small disaster. Especially when the water you don't see contains bacteria. Water damage can affect the value of your property. Before you get out the mop bucket and box fan to try and clean it up yourself, consider how this will affect your property.  

SERVPRO of Kempsville/Military Circle understands how disruptive unseen water damage can be for your business. For this reason, SERVPRO of Kempsville/Military Circle offers 24-hour emergency response. 

Before you risk further damaging the value of your home or business by attempting to clean up the mess, call SERVPRO of Kempsville/Military Circle! 

Trained and equipped to quickly dry and protect your facility and contents.. 

A mop and common cleaning products may not be enough for serious water instructions. SERVPRO of Kempsville/Military Circle is trained to safely clean and restore your property, utilizing the following procedures: 

  • Identify the source/type of water. 
  • Measure temperate and humidity for drying analysis. 
  • Survey the extent of damage and inspect the premises. 
  • Perform emergency water extraction. 
  • Apply necessary treatments. 
  • Utilize drying equipment and monitor drying.  

Give SERVPRO of Kempsville/Military Circle a call at 757-249-4447. We are available 24/7, and 365 days a year!

What Steps Should I Take After A Sewage Notice?

11/22/2021 (Permalink)

Sewage Backup Give us a call at 757-479-4447

Sewage backups and black water intrusions are more than nasty, smelly deposits. These damages also introduce harmful microorganisms into a structure. SERVPRO of Kempsville/Military Circle removes the sewage, contaminants, and moisture, disinfecting as we clean. SERVPRO of Kempsville/Military Circle helps ensure the structure is properly cleaned, disinfected, and deodorized. 

But what steps do you take once the backup starts?

If you have a sewer backup, you need to act quickly. For slow drains, do not use liquid drain cleaners. These products may not clear the drain, especially if a physical blockage comes from a damaged drain line or tree roots. Additionally, the chemical drain treatment could cause further damage to the pipes.

For severe backups that send waste into your home, you need to shut off any water going into the drains. Also, turn off electricity if the wastewater gets near electrical outlets. Turning off the electricity to your home is always the safest choice, but if you know the correct breaker or fuse to turn off, you can shut off power to the flooded parts of your house only.

You cannot use the sinks, tubs, toilets, showers or water appliances in your home. Each time you use these, the excess water must flow away from your home through the drainage system. If you have not gotten your plumbing fixed, the water will back up into your home. 

Our technicians are trained to safely and effectively clean up biohazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations.

Clean, Grey, and Black Water Damage

11/22/2021 (Permalink)

Difference in water color Give us a call at 757-479-4447

When water damage occurs there can be different types of water. To start there are three different types of water. Clean water, greywater and black water. Knowing the difference can help when trying to remove water damage. 

“Clean” water is free of contaminants and is not the type to pose an immediate threat to your health, much like its name infers. This water can come from:

Broken water lines

Malfunctioning appliances

Toilet holding tanks

Snow melt and rainwater

Cleanup will be the easiest for damage from this type of water damage since there are fewer microbes living in the water. But after a 48-hour period and contact with the surfaces of buildings, clean water can change to category two, which is gray water. 

“Gray” water is where water damage cleanup and restoration can become a bit more complicated. It may pose a health risk due to chemical or biological contamination. That slight contamination in gray water means that it will have to be properly and thoroughly treated before safe consumption.

Gray water is a product of dishwashers, aquariums, showers, etc. Also, the 48-hour exposure time applies here as well, with gray water turning into black water if not treated.

“Black” water presents a hazard and is the most serious of the three classifications because it is considered highly contaminated by harmful chemicals and biological matter. This includes floodwaters containing soil and all sewage waters.

Sewage carries with it contamination caused by microbes, including bacteria, protozoans, molds, fungi and more—many of these can be harmful to humans.

Diseases that can be transmitted by black water are:




Gastroenteritis-type illness

When dealing with water damage you want to leave it up to the professionals when trying to get it cleaned up. Here at SERVPRO of Kempsville/Military Circle were always ready to help as were open 24/7 and 365 days a year. 

What To Do Before A Storm

10/13/2021 (Permalink)

Bad Weather Give us a call at 757-479-4447

As we enter hurricane season, we should always try to be ready for the storm before it comes. Likely what happens when the news says a hurricane is coming is people like to stock up on water, canned goods, flashlights, and batteries. Waiting until last minute can have you going crazy going from store to store due to the items being sold out. Here are a couple things you can do before the storm comes. 

  • To begin preparing, you should build an emergency supply kit and make a family communication plan.
  • Remove dead or rotting trees and branches that could fall and cause injury or damage during a severe thunderstorm
  • Postpone outdoor activities
  • Remember the 30/30 Lightning Safety Rule: Go indoors if, after seeing lightning, you cannot count to 30 before hearing thunder. Stay indoors for 30 minutes after hearing the last clap of thunder.
  • Secure outdoor objects that could blow away or cause damage
  • Get inside a home, building, or hard top automobile. Although you may be injured if lightning strikes your car, you are much safer inside a vehicle than outside.
  • Remember, rubber-soled shoes and rubber tires provide NO protection from lightning. However, the steel frame of a hard- topped vehicle provides increased protection if you are not touching metal
  • Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains. 
  • Unplug and electronic equipment well before the storm arrives.

Hurricane season is June 1st- November 30th, try to follow all these safety tips to have a safe outcome. If by chance you do experience storm damage of any sort you can always give SERVPRO of Kempsville/Military Circle as we are open 24/7, 365 days a year. 

What To Do DURING A Storm

10/13/2021 (Permalink)

Bad Weather Give us a call at 757-479-4447

Being part of a hurricane can be very scary for some, and new as some people have never experienced a hurricane. If you live on the east coast you know we experience hurricanes here and there but someone who just moved here could have no idea. Being prepared for the storm always has a better outcome than not being prepared. Here is a list of things you can do to make sure you are safe and prepared for any storm that may come your way.  

  •     Use your battery operated NOAA Weather Radio for updates from local officials
  • Avoid contact with coded phones. Use a corded telephone only for emergencies. Cordless and cellular telephones are safe to use.
  • Avoid contact with electrical equipment or cords. Unplug appliances and other electrical items such as computers and turn off air conditioners. Power surges from lightning can cause serious damage. 
  • Avoid contact with plumbing. Do not wash your hands, do not take a shower, do not wash dishes, and do not do laundry. Plumbing and bathroom fixtures can conduct electricity. 
  • Stay away from windows and doors, and stay away off porches
  • Do not lie on concrete floors and do not lean against concrete walls
  • Avoid natural lightning rods such as tall, isolated tree in an open area
  • Avoid hilltops, open fields, the beach or a boat on the water
  • Take shelter in a sturdy building. Avoid isolated sheds or other small structures in open areas
  • Avoid contact with anything metal
  • If you are driving, try to safely exit the roadway and park. Stay in the vehicle and turn on the emergency flashers until the heavy rain ends. Avoid touching metal or other surfaces that conduct electricity in and outside the vehicle.

If you experience any type of storm damage you can always give us a call at 757-479-4447 and we will be there as soon as we can. We are open 24/7, 365 days a week and ready to help you as soon as you call. 

Flood Damage

10/13/2021 (Permalink)

Flooding in neighborhood Give us a call at 757-244-8467

This week it looks all gloomy and rainy no matter what area you live in the United States there is no way of moving around a flood. Here are a few tips when a flood may occur. 

-Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.

-Keep children out of the water. They are curious and often lack judgment about running water or contaminated water. 

If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are riding rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

If a flood does occur in your area you can always call SERVPRO of Kempsville/Military Circle as we will gladly help. We are open 24/7, and 365 days a year.