Recent Posts

Clean Homes Sell Faster!

9/6/2019 (Permalink)

A clean and tidy kitchen We can help with move outs and contents restoration

Dirty ducts can circulate odors and contaminates like mold and irritating dust throughout a home. SERVPRO of Kempsville/Military Circle can examine duct work and make a clean sweep, removing years of dust and grime.

Duct and HVAC System Cleaning Can:

Reduce allergens and pet dander

Eliminate offensive odors

Improve operating conditions and efficiency

Top Show Conditions and Ready To Sell

It is a fact: A clean, fresh smelling home sells faster. Unfortunately, not all homes are maintained in the same way. Nearly all realtors are faced, at some point, with a difficult listing to show.

Veteran realtors encourage clients to keep their homes in top condition for very important reasons

Increased market value

Reduced lice to sale conversion time

Enhanced reputation for quality listings and quick sales

SERVPRO of Kempsville/Military Circle offer a variety of services to help revive your listing to top show conditions:

Carpet, Upholstery, Drapery and Blind Cleaning

Ceiling, Wall, and Hard Floor Cleaning


Duck & HVAC Cleaning

Mold Mitigation and Remediation

The signs of mold in your home

9/6/2019 (Permalink)

Mold damage affecting the walls of a home We are here to help keep your home mold safe and mold-free.

You may not realize it, but mold could be lurking within your home. Be on the lookout for these signs of a possible mold infestation:

  1. Water damage

Unattended water damage can lead to mold, as moisture creates an ideal environment for mold spores to thrive.

  1. Leaks

If there is a leak in your home, it can eventually lead to water damage as well as produce those prime, moist conditions mold requires.

  1. Humidity

When a home has humid conditions, the moisture in the air is higher. High humidity can produce condensation and excess water, providing an ample food source for mold spores.

  1. Condensation

A lot of condensation means that there is a lot of moisture and there could potentially be a mold problem. Mold can grow anywhere where there is condensation build up.

  1. Rust

Condensation could cause rusting in the home. If you notice rust on pipes you may have a higher moisture level and mold problems.

  1. Warping

Materials such as drywall and wood can warp if moisture is present. Warped walls may mean a mold problem is present.

  1. Deterioration

Moisture issues can lead to paint chipping, wallpaper peeling, and other materials deteriorating, so keep an eye out for deterioration in your home.

  1. Strange odor

You may smell a musty, moldy odor in your home. The worse the smell the higher the possibility of mold growing in that location.

  1. Health problems

Indoor mold can begin to affect the health of residents who are exposed to it. You or a family member may experience symptoms of mold exposure, such as itchy, watery eyes, runny/blocked nose, sore throat, sneezing, headaches, and respiratory issues.

  1. Visible mold

Obviously if you see mold, you have mold in your home. Be aware that even if there is visible mold that may not be the only affected area in your home.

 Upon receiving a confirmation that mold is in fact in your home, contact our Kempsville/Military Circle mold Remediation Company to safely and properly remove the mold. Attempting to remove the mold without the help of a professional may aggravate the situation as some mold spores may be accidentally missed or spread. SERVPRO of Kempsville/Military Circle is your trusted mold remediation/mold removal professionals, helping keep you mold safe and mold free!

Sewage Damage Classifications

9/6/2019 (Permalink)

Toilet overflow with contaminated water Our Professionals have specialized training and equipment to quickly and safely clean contaminants

Sewage damage cleanup comes with a whole host of other challenges than a typical water damage cleanup. All water damage cleanups are considered emergency restoration work, but a sewage damage situation has a lot of moving parts that need to be taken care of beforehand in order to properly handle this type of situation. In Virginia, there are various situations where sewage damage can occur. Sewage is a prominent problem in our Coastal Virginia area since we are surround by many rivers, bays and the Atlantic Ocean. What are the differences between a water damage and a sewage job? There are two types of sewage damages: one has to deal with black water and the other is gray water.

Black water can potentially contain many harmful contaminants. This type of sewage would consist of raw sewage's which may be contaminated with harmful bacteria, mold, viruses, and microbes that are harmful to humans. Some diseases that can coincide with black water are cholera and hepatitis. Many of the symptoms involve vomiting, fever, and flu-like symptoms. These diseases can spread quickly in our area. Another type of sewage damage is known as gray water.

Gray water has similar health risks as black water, but it also contains chemical contamination. This type of sewage damage can be caused by dishwashers and washing machines, all of which are found in homes throughout Coastal Virginia. In many cases, gray water damage needs to be handled in a similar manner as black water damage cases. Due to the sewage containing many factors associated with chemicals, it is important to understand the necessity of cleaning this damage up in a thorough manner.

One damage that is not considered sewage is clean water damage. Clean water damage does not pose an immediate risk to an individual. These situations generally occur from a sink overflowing, waterline breaking, or a leaky roof. Clean water damage can, however, turn into gray water over time as it is exposed to elements. If clean water comes in contact with porous materials, it can cause mold to grow; in the case of drywall, the contaminated drywall would need to be removed.

SERVPRO of Kempsville/Military Circle has many years of experience in handling all varieties of water damage claims, including sewage damage. Our professional crews servicing the Kempsville/Military Circle area can professionally remove the contaminated water from your property. If water damage is present, call our office 757.479.4447 and we can remove and restore your property to its original condition.

Things To Remember When Making a Water Damage Claim

8/19/2019 (Permalink)

Drying out hard wood floors

How to Correctly File an Insurance Claim

Having a water damage problem in your home can be a stressful situation. To make sure that you’re being compensated for your trouble, it’s important to understand how to correctly file an insurance claim. Here are some tips to keep in mind before you make a claim for water damage in your Kempsville/Military Circle home.

  1. Determine What Your Insurance Will Cover

In most cases, an insurance company will only cover certain types of water damage. This is a crucial point to consider as you work on preparing your claim. Some of the forms of damage that may not be covered by insurance include:

Gradual pipe leaks

Seepage from cracks

Damaged areas of roof

Steady toilet leaks

If you're facing a more serious problem such as a flood, your claim is more likely to be approved. It’s important to discuss your specific damage with your insurance adjuster to have a clear idea of what to expect during the claim filing process.

  1. Ask Questions

If you aren’t completely sure about something when making your insurance claim, it’s better to be safe than sorry. Don’t be afraid to ask questions, whether you’re looking for information about your state’s claim filing laws or want to confirm that your pipe burst is covered by insurance. Ensuring that you have a clear understanding of your expectations can help the process go more smoothly.

  1. Keep Track of Lost or Damaged Items

In order to effectively support your damage claim, you need to keep records of all of your lost or damaged items. Make a list of any articles that have been harmed or destroyed completely by the event that caused water damage. It is also a good idea to hold on to these damaged items before your insurance adjuster visits so you can provide physical proof of what you lost.

Filing an insurance claim is only one step towards having peace of mind. Contact water damage restoration specialists immediately to prevent excess water from causing further damage to your home.

Cleanup of All Types Of Biohazard

8/7/2019 (Permalink)

Cleaning up all types of Biohazard

At SERVPRO of Kempsville/Military Circle, our crews and technicians are trained to deal with every level of filth you can imagine. That ranges from mold in the basement, to sewage backups in the bathroom, and even to crime scene clean-ups.

Oh Yes, our crews have seen and smelled it all. This is why when our customers call with any kind of biohazard disaster, they know they’re getting experienced and trained technicians who know exactly what they’re dealing with.

It’s often we find our customers in these situations not knowing exactly what to do. Thankfully we have the experience and equipment to help! If you find yourself in a biohazard situation, it’s important to call the professionals who have the proper personal protective equipment (PPE) and industry grade product to clean up the mess.

SERVPRO of Kempsville/Military Circle has all the equipment and expertise needed to handle any and all kinds of biohazard clean-ups!

Workplace Fire Drill

7/17/2019 (Permalink)

Fire Drill Evacuation

Is your workplace prepared for an emergency evacuation? It is important for all buildings to have an evacuation plan in place and that all workers are well-versed on its contents. The Occupational Safety and Health Administration (OSHA) provides thorough guidance on how to effectively plan for an evacuation and how to run a successful fire drill. The following are the five major steps in the process.

  1. Plan Development and Training

Ensure that a written emergency action plan has been developed and that employees are trained on the plan's contents and procedures. Ensure the plan includes the phone number for commercial building restoration services as well.

  1. Scheduling and Notification

With the plan in place and training complete, it is time to plan the drill. Coordinate with local authorities to schedule the date and time of the exercise. Authorities will often help run the drill and provide insights afterward. This notification step is critical in the event that building alarms are wired to automatically alert the local fire department in order to prevent falsely triggering a response.

  1. Fire Drill Execution

On the designated date and time, activate your building’s alarm system. Observe employees as they evacuate and take note of whether established procedures are being followed. Also note any issues that may arise.

  1. Debriefing

Shortly after the drill, gather key individuals (management, local authorities and/or employees) together to discuss what was observed during the exercise. What went right? What needs improvement? Take note of any action items that result from the discussion.

  1. The Follow-Up

Be sure to follow through on any corrective actions that need to occur based on the debriefing. Revisit the written plan and make any changes that have been identified.

It is crucial to run the occasional fire drill to practice evacuation procedures before a crisis occurs. In the event of an emergency, workers will be better prepared to respond quickly and efficiently. It may even save a life. Visit for more information on commercial disaster restoration.

Steps To Prevent Mold

7/15/2019 (Permalink)

Mold Here Mold Everywhere

July 15, 2019

Mold is everywhere around us and it can be particularly stressful to find out you have a mold problem in your home. Depending on the area and the cause of the problem, it is often a costly and time-consuming remediation process. However, you are not powerless to stop it and you can take the following mold prevention steps.

  1. Inspect Pipes Regularly

One of the biggest culprits of mold problems is water damage from leaky pipes or roofs. No matter how seemingly small, all leaks need to be properly fixed. Monitor them closely and call in professionals if needed. They can measure the water pressure within your pipes and reduce the stress on them by making adjustments.

  1. Monitor Humidity

Mold grows especially well in humid environments. It’s important that your home doesn’t have higher than 50% humidity in any room. Most home repair stores sell hygrometers, which tell you the humidity level indoors. These levels can change throughout the day, so take several measurements in each room. Dehumidifiers and air conditioning can help lower levels, and any room with high humidity should have ventilation added.

  1. Pay Attention to Bathrooms and Kitchens

Bathrooms and kitchens are particularly susceptible to mold growth. Hot showers or steamy dishwashing creates a perfect environment for water condensation to build up on the walls or floors. Avoid carpeting these areas, since they hold onto moisture and make it difficult to spot mold problems below the surface. Remove any visible mold on shower doors or walls using a bleach, vinegar or borax solution.

  1. Check the Basement

Because they are below the surface, basement walls tend to collect moisture from the ground and rain. Regularly monitor basement walls for any sign of leaks or water damage. If water has leaked into the area, remove anything that can’t be thoroughly dried, such as carpet or upholstery.

Smoke Damage Can Occur After Any Fire

5/28/2019 (Permalink)

Heavy Smoke Damaged Kitchen


Smoke damage is physical damage that is caused from the smoke created by a fire, but not the fire itself. More damage is caused by smoke than by the actual flames. Quick action is the only way to minimize the destruction. Within hours after a fire all surfaces begin to suffer from fire and smoke damage.

Wooden furniture may require refinishing

Metal begins to rust, pit, and corrode

Painted walls begin turning yellow

Clothing can become permanently stained

Flooring may require refinishing or replacement

It left untreated, within weeks the restoration process will take longer and cost more.

The structure may continue decorating if not property restored by professionals.

Professionals like SERVPRO of Kempsville/Military Circle being only a call away at 757-479-4447. Were here to make it seem "Like it never even happened."

Have water damage? We can help!

5/15/2019 (Permalink)


SERVPRO of Kempsville/Military Circle is a 24 Hour Emergency Water Damage Restoration Company to your rescue. 24/7/365, here when you need us. We Service all of the Hampton Roads area’s including Norfolk, Virginia Beach and Newport News.

SERVPRO of Kempsville/Military Circle is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help Call Today – 757-479-4447

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Kempsville/Military Circle has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call us, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

Your name and contact information

Your insurance information (if applicable)

The street address of the water-damaged home or business

When did the flooding or water damage occur?

What caused the water damage (if known)?

Is there electricity available (on-site)?

About SERVPRO of Kempsville/Military Circle

SERVPRO of Kempsville/Military Circle specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training.

It is important to use an IICRC Certified Company

5/15/2019 (Permalink)

Our SERVPRO Water Restoration Team will get your home dry again.

It is extremely important to use an IICRC Certified company to perform water restoration. 

An IICRC (Institute of Inspection Cleaning and Restoration Certification) Restoration Company has specialty trained technicians who are educated in water restoration. Our water restoration trained technicians are on call 24 hours a day, 7 days a week because water damage never happens at a convenient time.

The damage water can do to a home is often underestimated and what was just some water on the floor can escalate into secondary damage like mold and wood damage. The source of the water can hold unseen dangers and put your family at risk.

Once our water restoration technician arrives at your home, they will begin the drying process to prevent secondary damage that comes from water sitting around for extended periods of time. Our technicians will remove all wet and un-salvageable items from your home. Organic material such as drywall and carpet padding will hold moisture and foster the growth of mold.

Your home will be dried using a combination of dehumidifiers and air movers which assist the dehumidifiers to work efficiently. The quicker your home is dried out, the quicker you and your family can return to your routine. 

 Damage a property suffers during water damage.